How to Cancel Your Peacock Streaming Account

Understanding Peacock Subscription Types and Their Cancellation Policies

Peacock offers several subscription tiers, each with different cancellation procedures and terms. The service provides a free ad-supported option, Peacock Premium at $5.99 per month (or $59.99 annually), and Peacock Premium Plus at $11.99 per month (or $119.99 annually). Understanding which subscription you hold matters because the cancellation process and any potential refund eligibility differs between these tiers.

The free tier requires no cancellation since you're not paying for the service. However, if you've linked payment information to your account or previously paid for a subscription, you should verify your current subscription status before attempting cancellation. Peacock's website allows you to check your subscription type in your account settings under "Billing Information" or "Subscription Details."

If you purchased your Peacock subscription through a bundled package—such as a Comcast, Cox, or Verizon package—the cancellation process works differently. These bundled subscriptions typically cannot be cancelled separately through Peacock's website. Instead, you must contact your internet or cable provider directly to modify your package.

Annual subscriptions operate under different terms than monthly subscriptions. When you purchase an annual plan, you're charged upfront for twelve months of service. Monthly subscriptions renew automatically each month on your billing date. Peacock does not offer refunds for annual plans once purchased, though some credit card companies or payment platforms may offer purchase protection through their own policies.

Practical takeaway: Before cancelling, log into your Peacock account and navigate to "Account" settings to confirm your subscription type (free, monthly Premium, annual Premium, or bundled). Write down your subscription type and renewal date, as you'll need this information during the cancellation process.

Cancelling Your Peacock Account Through the Website

The most straightforward method to cancel Peacock involves using the website on a computer or mobile browser. This method works for users who created their account directly with Peacock and who subscribed to either monthly or annual plans through Peacock's website or app. The process takes approximately five to ten minutes and requires you to have your login credentials available.

To begin, visit peacocktv.com and log into your account using your email address and password. Once logged in, look for the profile icon in the top right corner of the screen. Click this icon to reveal a dropdown menu with several options. Select "Account" or "Settings" from this menu. The exact wording may vary slightly depending on whether you're using a mobile browser or desktop version.

Within your account settings, locate the section labeled "Subscription" or "Billing." This section displays your current subscription status, renewal date, and billing information. You should see a button or link that says "Cancel Subscription," "Manage Subscription," or "Change Plan." Click this button. Peacock may display a confirmation screen asking why you want to cancel or offering alternative plans at discounted rates. You can skip these offers and proceed with cancellation.

After confirming your cancellation request, Peacock typically displays a final confirmation message. The service will send a confirmation email to the address associated with your account. This email serves as your receipt that the cancellation was processed. Your access continues until the end of your current billing period. For monthly subscribers, this means you can watch until the same date next month when your renewal would have occurred. For annual subscribers, you retain access for the remainder of your paid year.

Practical takeaway: Have your login credentials ready, navigate to Account > Subscription > Cancel Subscription, and watch for the confirmation email. Screenshot or save this confirmation email as proof of cancellation in case billing issues occur later.

Cancelling Through Mobile Apps on iOS and Android Devices

If you primarily use Peacock through the mobile app on your iPhone, iPad, or Android device, you can also manage your subscription through the app itself. However, the process differs depending on your device type and whether you subscribed through the app or through Peacock's website. App-based subscriptions are sometimes managed through Apple's App Store or Google Play Store rather than through Peacock directly.

For iPhone and iPad users who subscribed through the Peacock app: Open the Peacock app and tap the profile icon in the bottom right corner. Select "Account Settings" or "Settings." Look for an option labeled "Subscription," "Billing," or "Manage Subscription." If Peacock's app provides a cancellation option here, you can cancel directly. However, many users find that Apple manages their subscription, in which case you'll need to use a different method described below.

For Android users: Open the Peacock app and tap your profile icon. Navigate to "Account" or "Settings," then find "Subscription" or "Manage Subscription." Android users may see a "Manage Subscription" button that directs them to Google Play Store settings. If this occurs, you'll complete the cancellation process through Google Play rather than within the Peacock app.

Many Peacock subscribers on mobile devices actually purchased their subscriptions through Apple's App Store or Google Play Store, which means these platforms handle billing and cancellation rather than Peacock directly. This situation requires managing your subscription through your device's app store settings. For App Store users, you must go to Settings > [Your Name] > Subscriptions > Peacock > Cancel Subscription. For Google Play users, navigate to Google Play Store app > Menu > Subscriptions > Peacock > Manage > Cancel Subscription.

Practical takeaway: Open your Peacock app and check if a direct cancellation option appears. If not, your subscription is likely managed by Apple or Google, so go to your device's settings and manage the subscription through the App Store or Google Play Store instead.

Cancelling Bundled or Provider-Based Peacock Subscriptions

Millions of Peacock users receive their subscription as part of a larger package from internet or television providers. Comcast Xfinity customers frequently receive complimentary Peacock Premium access. Verizon Fios and Cox Communications customers may also have Peacock included in their packages. If your Peacock access comes through one of these providers, you cannot cancel through Peacock's website or app. Instead, you must contact your provider directly.

To determine whether your Peacock subscription comes through a provider, log into Peacock and check your account settings under "Billing" or "Payment Method." If you see no payment method listed, or if the payment method shows your provider's name rather than a credit card, your subscription is bundled. Alternatively, check your monthly bills from your provider—bundled Peacock subscriptions appear on your internet or cable bill rather than as a separate charge.

For Xfinity customers, log into your Xfinity account through Comcast's website or mobile app. Navigate to "Services" and locate Peacock in your list of included services. Look for options to "Manage," "Remove," or "Change" the service. Some Xfinity packages include Peacock at no charge, while others include it as part of a higher-tier plan. Removing Peacock from a plan that includes it may not be possible without downgrading your entire package. Contact Xfinity customer service at 1-800-COMCAST or through their website chat to discuss your options.

For Verizon Fios customers, visit myverizon.verizon.com or use the My Verizon mobile app. Search for Peacock in your services and look for management options. Verizon also offers phone support at 1-844-839-0107 for subscription questions. Cox Communications customers should visit cox.com, log into their account, and search their service management area for Peacock options, or call Cox customer service directly.

Practical takeaway: Check whether Peacock appears on your internet provider's bill. If it does, you must contact that provider to manage the subscription. Keep your provider account number handy when you call.

What Happens to Your Account and Content After Cancellation

Understanding what occurs after you cancel helps you plan your final viewing and know what to expect. When you cancel a Peacock subscription, your access doesn't end immediately. Instead, you can continue watching until the end of your current billing cycle. If you subscribe monthly and cancel on the 15th of a month, you retain full access until the 15