Get Your Free Guide to Cancelling Ipsy Subscriptions

Understanding Ipsy and How the Subscription Works

Ipsy is a monthly beauty subscription service that delivers personalized makeup and skincare products to your door. The service operates on a subscription model, meaning you pay a monthly fee to receive a curated bag of products selected based on your beauty preferences and profile. The company asks you to complete a beauty quiz when you sign up, which helps them match you with products they think you'll enjoy. Your subscription continues each month until you take action to stop it.

The standard Ipsy subscription costs $15 per month (though pricing may vary based on promotions or different subscription tiers). According to Ipsy's business model, they work with beauty brands to source products, and subscribers receive items that typically retail for more than the monthly subscription cost. The service has grown significantly since its launch in 2011, with millions of subscribers receiving beauty boxes monthly.

Understanding how your subscription renews is important for cancellation purposes. Ipsy typically charges your payment method on the same date each month. If you signed up on the 15th of a month, you'll be charged on the 15th of each subsequent month. Your next billing date appears in your account dashboard, allowing you to see exactly when the next charge will occur. This information becomes relevant if you want to cancel before your next billing date.

Many people subscribe to beauty boxes like Ipsy to discover new products without committing to full-size purchases. However, some subscribers find they accumulate more products than they use, receive items that don't match their preferences, or simply want to reduce their monthly expenses. Whatever your reason for considering cancellation, the process involves a few specific steps.

Practical Takeaway: Before starting the cancellation process, log into your Ipsy account and note your current billing date. You may want to receive your box one final time before cancelling, or you might prefer to cancel immediately. Knowing your billing date helps you decide the best timing for cancellation.

Locating the Cancellation Option in Your Account

The first step in cancelling your Ipsy subscription is accessing your account settings. Go to Ipsy.com and log in using your email address and password. Once logged in, look for your account menu or profile icon, typically located in the upper right corner of the screen. Click on this menu to see your account options. You're looking for a section labeled "Account," "Settings," "Subscription," or "Billing" — the exact wording may vary slightly depending on when Ipsy updates their website design.

Within your account dashboard, you should see information about your current subscription status and billing details. This section displays your subscription type, monthly cost, and the date your next charge will occur. Look for a link or button that says "Manage Subscription," "Subscription Settings," "Pause Subscription," or similar language. This is where cancellation options typically appear. On some versions of the Ipsy website, you may see a "Cancel Subscription" button directly on this page.

If you're having difficulty locating these options on the website version of Ipsy, try accessing your account through the Ipsy mobile app instead. The app often has a different layout that some users find easier to navigate. Open the app, tap on your profile or account icon (usually at the bottom right), and look for subscription or billing settings. The same cancellation options should be available in the app version.

Take note that Ipsy's website interface may change over time as the company updates their platform. If you cannot find the exact menu items described here, look for any option containing the words "subscription," "billing," "cancel," or "manage." These are the standard terms used for subscription management across most online services. You might also look for a "Help" section on the Ipsy website if you genuinely cannot locate the cancellation option.

Practical Takeaway: Write down the exact path you take to reach the cancellation option (for example: "Profile menu > Account settings > Subscription management > Cancel subscription"). This information is helpful if you need to repeat the process or if you want to pause and resume your subscription at a later date rather than permanently cancelling.

Steps to Cancel Your Ipsy Subscription

Once you've located your subscription management area, you'll typically find a button or link that allows you to pause or cancel your subscription. Some versions of Ipsy offer two separate options: pausing (which temporarily stops deliveries but keeps your account active) and cancelling (which ends your subscription entirely). If you think you might want to resubscribe later, pausing might be worth considering. However, if you want to fully cancel, look specifically for the cancellation option.

Clicking the cancellation button will usually take you to a confirmation screen. At this point, Ipsy may ask you why you're cancelling by presenting multiple choice reasons, such as "too many products," "products don't match my preferences," "cost too high," or "not interested anymore." This feedback is optional information for the company — you don't need to provide a specific reason to cancel your subscription. Some users skip this step, while others feel it's worthwhile to explain their reasoning to the company.

After providing feedback (if you choose to), you'll typically see a final confirmation message asking you to verify that you want to cancel. This is an important step because it prevents accidental cancellations. Read this confirmation carefully. It should state something like "Your Ipsy subscription has been cancelled" or "Your subscription will end on [specific date]." Take a screenshot or write down this confirmation, including the date your cancellation becomes effective. This gives you proof that you've successfully cancelled in case any charges appear after cancellation.

Some Ipsy accounts may show a cancellation option that leads to a form or a chat with customer service. If you reach a form, fill it out completely with your account information and cancellation request. If you're directed to customer service, explain that you wish to cancel your subscription. A representative should be able to process your cancellation directly. Keep any confirmation numbers or conversation transcripts you receive.

Practical Takeaway: Save or screenshot your cancellation confirmation in a folder on your computer or phone. Include the date the cancellation was processed and when it becomes effective. This documentation protects you if you need to dispute any charges that occur after cancellation.

What Happens After You Cancel

After you've successfully cancelled your Ipsy subscription, several things occur on a timeline. First, if you cancelled before your next billing date, you will not be charged again. For example, if your next charge was scheduled for April 15th and you cancelled on April 10th, you should not see a charge on April 15th. However, if you cancelled after your billing date has passed (say, on April 20th when you were already charged on April 15th), your currently in-transit box should still be delivered to you, but no future charges will occur.

Your existing Ipsy account will remain active even though your subscription is cancelled. This means you can still log in to your account, view your past boxes, see what products you received in previous months, and access any other account information. Some users appreciate having this history available. If you ever want to resubscribe in the future, you can do so using the same account without creating a new profile.

Any boxes that are already in the shipping pipeline will still be delivered to you after cancellation. Ipsy's system processes and ships boxes before billing date, so if your box has already been packed and dispatched, it will arrive as scheduled. You won't be able to stop this shipment once it's en route. However, you won't be charged for any boxes after your cancellation date.

Check your email for a cancellation confirmation message from Ipsy within 24 hours of processing your cancellation. This email should contain information about your cancellation and when it becomes effective. If you don't receive this email, check your spam folder or try logging into your account again to verify the cancellation went through. Keep this email for your records. Additionally, monitor your credit card or bank account for the next month to confirm that no charges appear after your cancellation date. Most payment processors take 3-5 business days to process cancellations, so the absence of a charge by that timeframe indicates successful cancellation.

Practical Takeaway: Set a reminder on your phone or calendar to check your bank account on what would have been your next billing date (usually 30 days after cancellation). Confirming the absence of a charge provides peace of mind that your cancellation processed correctly. If a charge does appear, you'll want to address it immediately.