Free Guide to EveryPlate Cancellation and Alternatives

Understanding EveryPlate and Why People Cancel

EveryPlate is a meal delivery service that sends pre-portioned ingredients and recipes to your home each week. The company operates similarly to other meal kit services but positions itself as a budget-friendly option. Founded in 2017, EveryPlate is owned by Factor, which is part of the Stomach Company family of food services. The service typically costs between $1.99 and $2.99 per serving, depending on the meal plan chosen and current promotions.

People cancel EveryPlate subscriptions for various reasons. Some discover the service costs more than their regular grocery shopping once initial promotional pricing expires. Others find that meal preparation takes longer than expected, or family preferences change and the limited menu options no longer match their dietary needs. Weather disruptions, moving to a new address, or job changes can also prompt cancellations. According to industry data, meal kit subscription cancellation rates typically hover around 50 to 60 percent within the first year, suggesting this is a common pattern across the industry.

Understanding why you want to cancel matters because it shapes which alternative might work better for you. If cost is the primary concern, different solutions apply than if your issue involves meal variety, dietary restrictions, or time constraints. Some people pause their subscription temporarily rather than cancel completely, which is an option worth considering if you might return to the service later.

Practical takeaway: Before canceling, identify which specific aspect of EveryPlate isn't working for you—price, menu options, prep time, or delivery issues. This clarity helps you select a replacement service or method that actually addresses your particular concern.

Step-by-Step EveryPlate Cancellation Process

Canceling your EveryPlate subscription involves several straightforward steps that typically take less than five minutes. The company offers multiple methods to cancel, though the online method is fastest and leaves the clearest record of your cancellation request.

To cancel through the website, log into your EveryPlate account using your email address and password. Navigate to "Account Settings" or "Subscription Management," which is usually found in a menu under your profile name in the upper right corner. Look for an option labeled "Manage Subscription" or "Subscription Details." From there, you should see a button or link to "Pause Subscription" or "Cancel Subscription." The system will ask why you're leaving, offering options like "too expensive," "not enough variety," "delivery issues," or "other reasons." You don't have to answer this question, but the information helps EveryPlate understand customer concerns. After confirming your cancellation, you should receive an email confirmation within a few minutes.

If you prefer speaking with someone, you can contact EveryPlate customer service by phone or email. Their customer service team can process cancellations over the phone, though you'll still need to be logged in or have your account information available. The phone number and email address are typically listed on the EveryPlate website under "Contact Us" or "Customer Service." Response times for email inquiries usually range from 24 to 48 hours.

Important details about timing: EveryPlate processes cancellations at different points depending on when you submit them. If you cancel before your current week's order has shipped, that order will not be processed. If your order has already shipped, you've typically passed the cancellation window for that week. Most services charge for the upcoming week's order if you don't cancel by the cutoff date, usually a Friday or Saturday for the following week's delivery.

Practical takeaway: Cancel your subscription through the website for the fastest confirmation. Do this before your account's cutoff date to avoid being charged for an unwanted delivery. Save your cancellation confirmation email for your records.

Money-Back Options and Pausing Your Subscription

Before canceling outright, understand that EveryPlate offers a pause option that works differently than cancellation. Pausing temporarily suspends your subscription, usually for up to three months, without losing your account or any promotional pricing you may have received. This option works well if you're traveling, going through a busy period, or simply need a break without committing to permanent cancellation. You can typically pause your subscription through the same account settings where you would cancel, and you can resume at any time by logging back in and reactivating your subscription.

Regarding refunds, EveryPlate's policy varies based on your specific situation. If you cancel before your upcoming order ships, you will not be charged for that order. However, if your order has already been processed or shipped, you may not receive a refund for that week's meals. Some customers report successfully requesting refunds for orders they didn't want by contacting customer service and explaining their situation, though this isn't guaranteed. The company occasionally offers credits or discounts to customers considering cancellation as a retention strategy.

If you received a promotional offer—such as "$1.99 per serving for your first two weeks"—that promotion applies only to the specific number of meals included in the deal. Once that promotion period ends, your regular subscription price typically increases to the full rate. This price increase prompts many cancellations. You can sometimes negotiate or request alternative offers by contacting customer service before canceling, though there's no obligation for the company to provide additional discounts.

If you received EveryPlate as a gift or through a promotional code and the service didn't work for you, the original purchaser may have additional options for returning credits, depending on how the purchase was made. Gift card purchases through third-party retailers may have their own refund policies separate from EveryPlate's policies.

Practical takeaway: Use the pause feature instead of canceling if you think you might use EveryPlate again in the future. If you've already been charged, contact customer service to discuss whether a refund or credit is possible in your specific situation.

EveryPlate Alternatives: Meal Delivery Services

If you're leaving EveryPlate because you want a meal delivery service but one that better meets your needs, several alternatives exist in this category. Home Chef offers similar pre-portioned ingredients but includes refrigerated meals that require minimal cooking, alongside traditional meal kit options. Gobble focuses on 15-minute meals, which may appeal to people who found EveryPlate's prep time too long. Green Chef and Factor provide fully prepared meals that arrive refrigerated and heat in minutes, eliminating cooking time entirely.

HelloFresh competes directly with EveryPlate on price and operates using a nearly identical business model, so this might be worth trying if you liked EveryPlate's concept but had specific complaints about menu variety, portion sizes, or customer service. Freshly and Sunbasket deliver fully prepared meals, which appeals to people who want the convenience of meal delivery without any cooking involved. Freshly charges roughly $5 to $8 per meal depending on your plan, while Sunbasket charges $9 to $13 per meal but emphasizes organic and specialty diet options.

For people with specific dietary needs, Trifecta specializes in keto, vegan, and paleo meal options with fully prepared meals. Factor and Nutrisystem emphasize nutrition tracking and weight management. Hungryroot combines a grocery delivery model with partially prepared components, allowing flexibility in how much cooking you want to do.

Cost differences matter significantly. EveryPlate positions itself at the budget end of meal delivery services. HelloFresh, Home Chef, and Green Chef typically cost $2 to $4 per serving after initial promotions. Fully prepared meal services like Factor and Freshly cost more—$5 to $8 per meal—but save you all cooking time. Traditional grocery delivery services like Instacart typically cost less per meal than any meal kit service but require you to plan meals and prepare them yourself.

Most meal delivery services offer significant discounts on first orders as a marketing strategy. These promotions typically range from 30 to 50 percent off your first two to four weeks. However, these prices increase substantially after the promotional period, just as they did with EveryPlate. Budget comparison should always include regular pricing, not promotional rates.

Practical takeaway: Compare alternatives based on your primary complaint about EveryPlate. If cost was the issue, shop groceries or try a budget meal kit. If cooking time bothered you, choose a fully prepared meal service. If menu variety was limited, try a service with more recipe options.

Budget-Friendly Grocery Shopping and Meal Planning